Customer Testimonials
I ordered an AT4X truck from Central Buick GMC last December with virtually every option available included in the build. The staff at Central Buick GMC was very knowledgeable, helpful and patient during that process. I expected to receive the truck within 2 months and ultimately it took 7 months for GMC to build it. The frustrating part of that experience (and I hold Mary Barra, CEO of General Motors accountable) is that GM couldn’t provide information to Central Buick GMC regarding what was holding the build up. I almost cancelled the order at 6 months due to lack of ANY ...
While a decline in the quality of service is observed in many services and organizations, this dealership, Central Buick GMC in Norwood surprises with its caring, friendly, professional attitude towards the client. I have used the technical service here for several years for my Buick Encore 2017 and always was happy, and now I have bought a new Buick Encore GX preferred 2024. I received a fair price for my old car and comprehensive answers to all my financial and technical questions. Sales Consultant Lonny Markley told me about the important advantages of the new version of the car, its advantages and ...
Attentive, fast, and organized service. Fair pricing and easy buying process. Good communication and follow up.
Russell was so friendly, considerate and very genuine and personable! very swift and efficient! Thank you so much!
Good sales person Jack . Honest and reliable. I highly recommended him to deal with when buying a car.
very respectful, honest and helpful. the sales men are not hunting you down to make a sale, and they make sure your comfortable with the buying experience.
It was a pleasure doing business with Central Buick GMC. Colleen in Service, Tim in Finance, and Tony Rossi were exceptional. I would highly recommend anyone looking for a new car, to stop in there and speak with them.
Honestly I don't like any car dealership as soon as you pull in they're on your a$$..It's aggravating, makes you want to leave . They're arrogant, cocky, defensive, and usually full of sh%$.. These guys (can't believe I'm saying this) were ok..It was like buying groceries, and if you had a question they were there..Was i happy with my purchase? No! But that had nothing to do with them,had to do with credit, I did it to myself, but they actually showed me my credit and where I needed it improved.. ...
We went there and were treated very well by them specially John Price, he was professional and human at once which gave his honest inputs and kept all he said he would, I’d say any of them could treat you well but I’d ask for Mr Price to help out in the future if I need, 5 * is my rate.
Tim made it super easy to purchase my truck at the end of my lease.
They make buying a car stress free.Very customer friendly and they treat you with respect and not like you’re just a number
I’ve been a customer of Central Buick GMC for over 25 years. A+ Customer service. I am very happy with my recent purchase, 2023 GMC Yukon.
Very helpful,knowledgeable and honest salesperson. Mr.Rossi is up-front and does not waste people's time or money.
Thay were verry helpfull, couritious, thay took care of every thing, and made us verry satfyed i would buy my next car from them
Unbelievable service I am a small business owner and everyone in this place is great.I hope my employees treat my customers like these men and women do.
Excellent service for the minute I walked to when I drove off the lot in my new Sierra. Thank you JT and Mike for excellent service
Very helpful setting me up with my new Denali including registration and insurance issues during the visit.
Tony was quick, professional, honest and straight forward. I Would recommend this dealership to friends.
great sales team and finance department would highly recommend...we live about an hour away and it was worth the drive
Very accommodating and very helpful went above and beyond to make the deal, smooth and easy
They are very pleasant to work with and very knowledgeable about their products. So helpful with setting up the technology aspects of the new vehicle.
I recently purchased a new 2022 GMC Canyon. There was a minor issue with the truck and it was taken care of as promised and Sabrina was great to work with from start to finish. Most of the other dealerships that I called had no inventory or were price gouging. GP
Brian Hayes and JT price were very knowledgeable friendly and professional I would recommend any of my friends to use this dealership. My truck came to me very clean.
I am very pleased with the treatment and care I received. Lonny,Brian and Tim were great. I will be back again. Very relaxing experience!
I just recently bought my leased 2019 GMC Terrain. I have bought several new cars over the years. This is the first time that I can honestly say that it was a pleasureable experience. Very professional working with Russ LoPilato and Tim Moore. I would prefer to purchase a car from the Central Auto Team in the future.
Quick and easy, purchased over the phone in a day. Tony was fantastic and understood everything I was looking for
They were amazing and made the whole Process easy. I would highly recommend them! Very pleasant experience.
I showed up at 6pm looking for a used Yukon. They had several for me to choose from and by 7:30pm I was done with the whole process. It was painless, easy and actually enjoyable. There was no BS. When I picked up my car everything was in good shape and they even threw in new all weather mats. This was the simplest car purchase I have ever made.
Everyone at Central Buick GMC is so great to work with. We especially enjoy working with Bill and JT. They are patient, not pushy and very fair. We highly recommend Central Buick GMC.
AMA experience! Tony and Tim were amazing to work with! Would highly recommend to friends
Very caring staff. Friendly and worked hard to find my new vehicle. I would recommend highly to anyone looking for a car. Honest and helpful
Great people, very knowledgeable and helpful! I would not go anywhere else
Enjoyed working with the salesman, very helpful and no pushy sales pitch. Peter walked us around the lot talking about different models. We decided on our choice he set it up for the test ride. We purchased the new Suv
Pete was really helpful and pleasant. They had the car I wanted. Fixed things I asked for.Pete kept me informed all the way and followed up on the details.
It was a positive experience buying a Buick. Russel was very helpful and Derek answered my many questions. I know I will enjoy my new car
Our salesman was very knowledgeable and pleasant. He gave us a nice variety of cars to look at. I didn’t feel at all pressured that was refreshing
Went to Central late on a Saturday, met Tony an extremely professional and no pressure salesman, had a great experience. had the exact truck, everything I was looking for. Still unsure but feeling extremely comfortable with process I moved forward and Spoke with Tim in the finance department, bless you who have perfect credit, I don't. Again a professional no pressure gentlemen. More than capable of putting together acceptable financing. Both guys stayed late and we got the deal done and I'm driving exactly what I wanted today. Highly recommend, even in the middle of COVID its a ...
Ciasen was very helpful, he took a lot of time to go over everything with me about my new GMC . I will definitely tell my sister to ask for him when she buys her new vehicle
Went to dealership just to look at certain models. Found one I liked and test drove it. Salesman was finishing up his day, but stayed to answer my questions
Got exactly what I wanted very professional with excellent service JT was very friendly and accommodated all my needs would highly recommend gmc central for lease or purchase.
My wife and I went driving looking for a truck later in the evening. Karl was fantastic even though the dealership was close to closing time he was patient and accommodating of all our requests and needs. Karl also made sure to keep the communication line open and checked in frequently to make sure our needs were attended to. Over all a fantastic experience would gladly suggest central auto. Karl guillaume was fantastic so was the sales manager Bill glidden.
Brian, Tim and Russ work extremely hard for my purchase, made my experience a great one, I absolutely recommend Central for your new GMC Truck, THANK YOU!!
Tony is Sales and Tim in finance were both very helpful, efficient and knowledgeable.. they were a pleasure to do business with. Make the buying process smooth.
Totally seamless, hassle-free experience. Was in and out with a new car in less than 2 hours. Couldn’t be happier with the experience.
I thought this might be a beneficial time to purchase a car. Buying American and supporting an American business were my two priorities. I wanted to avoid a car payment and I was able to accomplish that with the help of my salesman, J.T. Price. Central had the car available that I was interested in and they negotiated in good faith. Process went smoothly and quickly thanks to J.T.'s professionalism and consideration. He kept in constant contact with me during and after the sale, especially as Central was prepping my car for pickup. Kudos to both J....
Brian Hayes is a gentleman. He made it very easy. Walked away with a happy deal!! 2nd time I bought a new car there and don’t believe it will be the last.
So helpful and pleased with all the assistants with my new purchase and services. Well recommended and will return for Any other purchases in the near Future.
Tony an Tim were wonderful! Both taking the time to answer all of our questions. I’m so pleased with our new Yukon xl. THANKS
Very smooth process. The employees were very accommodating and attentive to what I wanted; the car I wanted wasn’t on the lot, but we found one very quickly. The selection and purchase of the car couldn’t have been easier.
Ciasen was very knowledgeable and made everything super easy! I highly recommend Central Buick GMC of NORWOOD. Ask for Ciasen you won’t be disappointed!
Very pleased with the experience. Waiting for mud flap installation but assume it will go smoothly on return to do this. Personnel were outstanding, including being very patient with newest technology explanations and assistance.
The General Manager Bill, Finacial manager Tim and especially the Sales Rep Zak Taylor we all very professional, knowledgeable and a joy to work with
Working with the central auto team has been nothing but amazing. My experience was nothing but perfect and made me feel comfortable during the whole process.
Exemplary service and care taken by both JT and Brian. Beyond happy with our new Enclave. Will be back for our next purchase of future vehicle
Working with brian Hayes and his team was nothing short of perfect! Couldn’t ask for a better experience. Would highly recommend central Gmc to my friends and colleagues..
By far the best customer service offered to me by a car dealer. I would highly recommend Buick GMC of Norwood. They know how to treat their customers right.
Extremely honest, great communication, answered all questions and concerns. Was able to purchase without any issues with better than expected pricing!! Definitely would recommend them!!
I walked in on a hot summer afternoon, not knowing what to expect and with a bit of the normal stress associated with this type of potential large purchase. Well, it didn’t take long for the team there to put me at ease. From Zach in Sales to Dave (Manager) and the rest of the guys they were helpful, without being pushy and patiently allowed me time to make this big decision. Once I did everything went as efficiently as I could expect.
I would recommend Central GMC to anyone looking for a GMC. Fantastic people are there to out. Every step of the way from sales to service.
Thanks to The whole team for a great experience! Love the new car! I don’t think I could shop anywhere else! Thank you Central
David & TJ are very friendly and helpful! They listened to my wife & I we got the car we wanted at price & payment we wanted. Moreover we didn't feel forced or pressured. We definitely be going back there!
Would highly recommend this dealer ship. They help with any questions you might have. I would definitely go back in the future to purchase another vehicle
The sales person and the staff the place was awesome great time my family had a blast thank you again Christian ! I would definitely go back and get another car in the future ! Thank you again !!!!
Very friendly went through the entire truck with me paired my phone showed me how everything worked inside and out vehicle was very clean had a great experience
Friendly knowledgable and willing to work with you for a great deal very helpful to find you the right car. The experience was better than I could have expected. Thank you so much!
I was entertaining the idea of possibly trading in my 2011 for a 2018 and after checking out the incentives and many dealerships, I found what I was looking for at Central. It was further than I wanted to travel to test drive and check out the vehicle, but decided to go ahead and take the 30+ mile trip. I met up with a sales person Tony R. He helped make my visit very pleasant and what I liked most is he was up front, a no B.S. type guy and answered my questions honestly. I was hesitant to trading in my 2011 ...
Couldn't be happier. It took about an hour to get everything done and be able to swap plates and drive off in my new car. The staff was very professional, courteous and helpful. I was a bit skeptical going there since about a year ago we got a car for my wife (different brand/different dealership) and the experience was not pleasant at all but at Central Buick GMC of Norwood it was nothing like that and we were both pleasantly surprised.
Excellent service from Christiano, bought new yukon denali, couldnt be more hardworking on details. Excellent on gollowips and questions. Very knowledgable on tech functions. Great attitude, worked very hard to get deal done.
Overall, a great experience. My sales person, Tony Rossi, was knowledgeable, accommodating, and a great person to work with. I recommend Central Buick and GMC to everyone.
I give this dealer five star because of excellent services. I recently purchased a used vehicle and my experience was impeccable. Christiano is my sales guy and what an amazing person. He’s not your usual salesman looking to meet his quota. His goal is ultimate customer satisfaction. He is very informative from the start of process to the very end. He went out of his way to make sure the vehicle was delivered around my busy hectic schedule. I’m not new to the buying car business, but when I tell you these guys are amazing and personable, they ...
I recently purchased a 2018 GMC Yukon Denali from Brian Hayes and his team at Central Buick GMC of Norwood. They were excellent! The sales staff was professional, pleasant and helpful. The 2018 GMC Yukon Denali was the right vehicle for me at an unbeatable price. And the value offered for my trade-in was very reasonable and more competitive than other local dealers. There is no doubt Brian and his team take the time to learn about their customers and stand behind their dealership/vehicles. The trip to Central Buick GMC (which wasn’t the closest GMC dealership) was well worth the ...
This was the third time buying a car from Central and each time I am amazed at their operation. Our sales executive, Rusty was very helpful as well as the GM Brian. I will continue being a customer of Central.
I submitted an email inquiry as to a used late model SUV on a pure whim. Kayla called me within 15 minutes about my inquiry and her enthusiastic, positive approach led me to ask some very specific questions. Kayla followed up on them with the manager and called me twice over the next two days to make sure that I had my answers. It was only then that she asked if I wanted a salesperson to call. I had a couple of enjoyable, relaxed, informal conversations with Tony Rossi and Bill Glidden about the vehicle and my trade in. My level ...
The customer service was great, JT from CENTRAL BUICK GMC OF NORWOOD who was helping me find a car what great service he gave me. He helped me find the perfect car and was very patient with me and very understanding. also has great leadership and understanding of what i was looking for. Thank JT and the rest of the team.
Both Dan and Russ were awesome to work with. Friendly, extremely attentive and no BS. I visited many dealerships and the treatment/customer service I received at Central GMC far exceeded that of the others. Not to mention they offered the best price for the truck I was looking for. It was by far was the best car buying experience to date. I would definitely recommend Dan, Russ and Central GMC to my friends and family.
I just bought my first car from Central Buick. I felt really comfortable during the process, they listened to my wants and needs. I drove a beautiful Regal out of there within 2 hours. I highly recommend Central Buick.
I am very pleased with the sales experience I received from central gmc on my serria truck. Was a very smooth experience no games salesmen Russ was very friendly and knowledgeable about the truck and answered any questions I had. Would highly recommend the dealership to anyone.
My wife and I just bought a new 2017 Buick Enclave from Central. Worked with Nick Maloon (sales) and Brian Hayes (business manager). Was one of the easiest and most straight forward car buying experiences we have ever had. No games, no tactics, we just checked out the inventory, negotiated a fair price, received a fair-to-generous offer on a high mileage trade-in, and came back to take delivery of the new vehicle at a predetermined time. The process could not have been more direct and efficient. Honestly, I would consider a Buick/GMC for our next car just to be able ...
This is the second car I purchased in two years can't say enough good thing about the sales team! Willing to work with you in every aspect
Had a great experience purchasing my new GMC Sierra. Friendly staff no pressure sales team. Would definitely consider purchasing from again. Jeff Hutchison was very knowledgeable of the vehicle.
My sales agent Cristiano was very helpful in the process an took care of all our needs, he was calm, fun, low pressure, and a pleasure to shop with.
I had a great experience! Cris was very easy to work with. Everyone was friendly and helpful and patience. I would highly recommend Central Buick & GMC!
Great experience easy working with my salesman Robert Vogt. This young man has a future in the car dealership. I'd go back to him again and I have already recommended him to friends.
Best car buying experience I have ever had. Cristiano Oliveira and Brian Hayes went above and beyond. Great communication and service! I highly recommend this dealer. Will definitely go back.
I leased a new Buick Verano from Alex the Saleman and Tim the Business Manager, I had the best experience. Alex brought the car to my work after I signed the papers earlier in the day. Alex spent time going over the whole car with me he set up my onstar, apps on my phone ext.... I highly recommend Central Buick GMC, Alex and Tim Moore were great!!!! Thank You Guys......
I visited multiple GMC dealers over the past month or so. I stopped by Central on a whim as I was going to the shopping center on university ave. I met with Cristiano the sales rep and told him I was looking for a 2016 sierra denali in red with tan interior. I had previously driven one and was told by other dealers that there were no models in the area. Cristiano did a search of the area and confirmed that that specific truck was not within 200 miles of MA. he then went and did a search beyond 200 miles and found ...
We just purchased a used car from Robert Vogt at Central Buick GMC in Norwood. Robert was very professional, patient and extremely helpful. He worked with us to help us find the right car for us. We were very impressed Robert and with the sales process and Team at Central. Everything was taken care of from working with our insurance company and registry and we were able to take delivery of our new car the next day. Great Experience All Around! If you are looking for a new or used car we highly recommend working with Robert Vogt at Central ...
I went to Central Buick with what was not so much car troubles but a car emergency. My Jeep was ready to go any day. It was 2 days before Christmas when it did and with having to get around for the holidays with my 2 kids and still get to my job, (that was pretty much impossible to do w/out a car) I was in a panic. The 1st dealership I went to I was out of there in 5 mins. But when I got to Central I felt like I was welcomed with open arms and that they were going ...
I went with family and a friend to look for a new vehicle. We had narrowed our search down to Buick Encore and GMC Terrain. Cristiano met us inside, listened to our requirements and worked hard to meet them. We test drove both vehicles and decided the Terrain was the best choice. While we couldn't get a perfect match, we are very happy with the SUV. Cristiano did everything he said he would do including making sure I had all the paperwork set up so I could leave the next morning to be out of state.